/* Compact conversation controls, with secondary management actions collapsed. */
#chatWorkspace .chat-header{gap:8px!important;padding:12px 14px!important}#chatWorkspace .chat-header h2{font:600 17px/1.3 'Segoe UI',sans-serif;margin:3px 0}#chatWorkspace .chat-header p{font-size:12px;line-height:1.5;margin:4px 0;overflow-wrap:anywhere}#chatWorkspace .protocol{font-size:11px}#chatWorkspace .actions{display:flex;flex-wrap:wrap;gap:5px!important}#chatWorkspace button,#chatWorkspace select{font:600 12px/1.35 'Segoe UI',sans-serif!important;padding:6px 9px!important;min-height:30px;border-radius:7px}#chatWorkspace input{font-size:12px}.conversation-management{margin:0 14px;border-top:1px solid #dce5ec}.conversation-management summary{padding:8px 0;font-size:12px;font-weight:600;cursor:pointer}.conversation-management .case-tools{display:flex!important;max-height:160px!important;overflow:auto!important;gap:6px;align-items:center;padding:4px 0 10px}.conversation-management input{max-width:210px}.conversation-exports{display:flex;gap:6px;flex-wrap:wrap;padding:0 14px 9px}.conversation-exports button{background:#f3f7fa;color:#17384e;border:1px solid #d6e2ec}#chatWorkspace .messages .message{font-size:13px;line-height:1.5}#chatWorkspace .message p{white-space:pre-wrap}#chatWorkspace .reply-box textarea{font-size:14px!important}#chatWorkspace{grid-template-rows:auto auto auto minmax(0,1fr)!important;min-height:0}#chatWorkspace .chat-body-grid{min-height:0;overflow:hidden}#shareConversationDialog{border:1px solid #d6e2ec;border-radius:12px;max-width:480px;width:calc(100% - 32px);padding:24px;color:#17384e}#shareConversationDialog::backdrop{background:#06223580}#shareConversationDialog h2{font-size:19px}#shareConversationDialog label{display:grid;gap:8px}#shareConversationDialog [role=status]{font-size:13px;line-height:1.5}#shareConversationDialog .actions{display:flex;gap:8px;margin-top:16px}.ticket-report-filters{display:flex;gap:10px;flex-wrap:wrap;align-items:end;padding:16px;border:1px solid #d6e2ec;border-radius:10px;margin:12px 0}.ticket-report-filters h2{font-size:16px;width:100%;margin:0}.ticket-report-filters label{display:grid;gap:5px;font-size:12px}#caseCompanyFields{display:grid;grid-template-columns:1fr 1fr;gap:12px;border:1px solid #d6e2ec;border-radius:8px;padding:14px}#caseCompanyFields.hidden{display:none}#caseCompanyFields label{display:grid;gap:5px}#caseCompanyFields input{width:100%;min-width:0}#printQueueReport{font-size:12px;padding:6px 10px;margin:8px 0}
@media(max-width:780px){#chatWorkspace .chat-header h2{font-size:16px}#chatWorkspace button,#chatWorkspace select{min-height:36px}#chatWorkspace .messages .message{font-size:14px}#caseCompanyFields{grid-template-columns:1fr}.ticket-report-filters label,.ticket-report-filters button{width:100%}.conversation-management .case-tools{max-height:130px!important}}
#chatWorkspace .chat-header{background:#f5f8fc!important;color:#17384e!important;border-bottom:1px solid #dce5ec}#chatWorkspace .chat-header h2,#chatWorkspace .chat-header p,#chatWorkspace .protocol{color:#17384e!important}#chatPanel .chat-panel-title{font-size:18px;padding:12px 14px}.ticket-info-disclosure{min-height:0;overflow:auto}.ticket-info-disclosure>summary{display:none}.ticket-info-disclosure .ticket-info-panel{width:auto!important}.ticket-info-panel dd{overflow-wrap:anywhere;white-space:pre-wrap}
@media(max-width:780px){body.authenticated .topbar{display:flex!important;position:relative!important;flex-direction:row!important;align-items:center!important;height:60px!important;min-height:60px!important;padding:0 10px!important;gap:8px!important;overflow:hidden!important;z-index:5}body.authenticated .topbar .session-pill{display:flex!important;position:static!important;flex-direction:row!important;margin-left:auto!important;gap:5px!important;width:auto!important}body.authenticated #sessionName,body.authenticated .tv-monitor-link,body.authenticated .top-search,body.authenticated #mainMenuButton,body.authenticated #installAppButton,body.authenticated #openAttendanceShortcut,body.authenticated .topbar .session-avatar{display:none!important}body.authenticated .topbar button{width:auto!important;min-height:32px!important;padding:5px 8px!important;font-size:12px!important}body.authenticated #workspaceTitle{font-size:11px!important;margin:0!important;flex:1}body.authenticated.case-detail-view .shell{height:calc(100dvh - 60px)!important;overflow:hidden!important;padding:8px!important}body.authenticated.case-detail-view #chatPanel{display:flex!important;flex-direction:column!important;height:100%!important;min-height:0!important;overflow:hidden!important}body.authenticated.case-detail-view #chatWorkspace,body.authenticated.attendance-view #chatWorkspace{display:flex!important;flex-direction:column!important;flex:1!important;min-height:0!important;overflow:hidden!important}#chatWorkspace .chat-header{display:block!important;flex:none!important;padding:9px!important}#chatWorkspace .chat-header .actions{display:flex!important;flex-direction:row!important;flex-wrap:wrap!important;justify-content:flex-start!important;gap:5px!important;margin-top:6px!important}#chatWorkspace .chat-header .actions>*{width:auto!important;flex:none!important;min-width:0!important}#chatWorkspace .chat-header .actions select{max-width:140px!important}#chatWorkspace .chat-body-grid{display:flex!important;flex-direction:column!important;flex:1!important;min-height:0!important}#chatWorkspace .chat-main-column{display:flex!important;flex-direction:column!important;flex:1!important;min-height:0!important}#chatWorkspace #messages{flex:1!important;min-height:110px!important;overflow:auto!important;padding:8px!important}#chatWorkspace .reply-box{display:grid!important;grid-template-columns:1fr 80px!important;gap:6px!important;padding:8px!important;flex:none!important}#chatWorkspace .reply-box textarea{grid-column:1/-1!important;width:100%!important;min-height:50px!important;height:50px!important;grid-row:auto!important}#chatWorkspace .reply-box select{grid-column:1!important;grid-row:auto!important;min-width:0!important}#chatWorkspace .reply-box .compact-check{display:none!important}#chatWorkspace .reply-box .file-field{grid-column:1!important;grid-row:auto!important;font-size:11px}#chatWorkspace .reply-box button[type=submit]{grid-column:2!important;grid-row:auto!important;width:auto!important}#chatWorkspace .conversation-exports{padding:5px 9px!important;gap:5px!important;flex:none}#chatWorkspace .conversation-exports button{width:auto!important;font-size:11px!important;min-height:30px!important}.conversation-management{flex:none!important;margin:0 9px!important}.ticket-info-disclosure{flex:none!important;max-height:150px;overflow:auto!important}.ticket-info-disclosure>summary{display:block;padding:7px 10px;cursor:pointer;font-size:12px;background:#edf3f8}.ticket-info-disclosure .ticket-info-panel{display:block!important}.ticket-info-disclosure .ticket-info-panel.hidden{display:none!important}}
@media(max-width:780px){body.authenticated.case-detail-view .shell{grid-template-rows:minmax(0,1fr)!important;grid-template-columns:minmax(0,1fr)!important;align-content:stretch!important}#chatWorkspace #messages{max-height:none!important}#chatWorkspace .reply-box textarea{grid-row:1!important}#chatWorkspace .reply-box #cannedMessageSelect{grid-row:2!important}#chatWorkspace .reply-box .file-field{grid-row:3!important}#chatWorkspace .reply-box button[type=submit]{grid-row:2/4!important;align-self:stretch!important}}

@media(max-width:780px){body.authenticated #installConsoleButton{display:none!important}body.authenticated.attendance-view.mobile-tab-chat .shell{height:calc(100dvh - 126px - env(safe-area-inset-bottom))!important;min-height:0!important;padding:0!important;overflow:hidden!important}body.authenticated.attendance-view.mobile-tab-chat #chatPanel{height:100%!important;min-height:0!important;padding-bottom:0!important;display:flex!important;flex-direction:column!important}body.authenticated.attendance-view.mobile-tab-chat #chatWorkspace{padding-bottom:0!important}#chatWorkspace .reply-box .file-field{min-width:0;overflow:hidden}#chatWorkspace .reply-box input[type=file]{max-width:100%;font-size:10px!important}}
@media(max-width:780px){body.authenticated.attendance-view.mobile-tab-chat .shell{grid-template-rows:minmax(0,1fr)!important;grid-template-columns:minmax(0,1fr)!important;align-content:stretch!important}body.authenticated.attendance-view.mobile-tab-chat #chatPanel{grid-row:1!important}}

#chatWorkspace .chat-header{padding:7px 10px!important;gap:5px!important}#chatWorkspace .chat-header h2{font-size:14px!important;line-height:1.25!important;margin:2px 0!important}#chatWorkspace .chat-header p{font-size:11px!important;line-height:1.35!important;margin:2px 0!important}#chatWorkspace .protocol,#chatWorkspace .channel-chip{font-size:10px!important}#chatWorkspace .ticket-info-panel{font-size:11px!important;padding:8px!important}#chatWorkspace .ticket-info-panel h3{font-size:12px!important;margin:4px 0!important}#chatWorkspace .ticket-info-panel dt,#chatWorkspace .ticket-info-panel dd{font-size:11px!important;line-height:1.35!important;margin-top:2px!important;margin-bottom:2px!important}#chatWorkspace .ticket-info-card{padding:8px!important}#chatWorkspace .ticket-info-panel dl{margin:4px 0!important}